Support at work

General Issues and Common Queries

For advice on general issues, please contact ucu.secretary@lse.ac.uk Alternatively, visit the National UCU Support Centre to find answers to many frequently asked questions relating to membership, employment or the legal scheme.

Personal Casework

We offer a personal caseworker service to LSE UCU members for specific and individual support to resolve an employment related issue. Please fill out the Casework Form as best as you can.

It’s not always possible to meet urgent requests for Union representation at a scheduled meeting. You may want to request a postponement of the meeting while we deal with your enquiry.

Please note that normally LSE UCU will only offer its help to UCU members of more than 90 days standing, and is not normally able to provide assistance (including initial advice) to members whose workplace issue has its origins before joining the union. Each request for assistance from members of less than 90 days standing will be assessed on its merits, subject to Branch resources, and on a case-by-case basis.

Education Support Partnership

The Education Support Partnership is a charity that offers holistic support services to all staff in further and higher education and their families, including counselling, coaching, financial assistance, money management advice and signposting. These services can be accessed online on the Education Support Partnership website or through the 24/7 telephone support line on 08000 562 561 (freephone).

Hardship Fund